At best, the company will offer to replace the graphics card, but not refund the money.
The new generation of AMD reference video cards turned out to be hot: the top-of-the-line Radeon RX 7900 XTX chip can be heated to 110 degrees Celsius. At this temperature, the chip reduces the cooling rate, but AMD says it’s not a problem.
According to editor nero1338, AMD refused to replace the Radeon RX 7900 XTX reference model with a graphics card that would not heat up to 110 degrees under load. The company said the card was fine.
Temperature is normal. If you have any problems, please let us know.
The editor of Prismo56 was a little more fortunate: the company agreed to replace his video card, which was also very hot. The player was denied a refund, which would have been possible if he had not opened the box with the video card.
As WCCFTech notes, overheating and performance issues are only seen in reference versions of new AMD graphics cards. Versions of the Radeon RX 7900 XTX and RX 7900 XT from other manufacturers do not suffer from overheating.
It’s supposed to be a combination of factors. AMD’s partner manufacturers use more powerful cooling systems and custom boards; probably their thermal paste and thermal coatings are also of higher quality.